Reference

How indo4dpolls Handles Your Personal Data

This Privacy Policy sets out exactly what data we collect when you open an account, how we use it, and the steps we take to keep it secure.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and device dataYour right to request deletionDirect contact for data queries

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HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply a layered approach to keeping your account data safe. Encryption covers data in transit and at rest, and session tokens expire automatically after a period of inactivity. Your wallet reference — whether DANA, OVO or GoPay — is stored as an encrypted token, not as raw account credentials. You can review the cookies we set by checking the cookie banner on your first visit, and you can adjust non-essential preferences at any time through your browser settings.

Encrypted Wallet References

Your DANA, OVO and GoPay links are stored as encrypted tokens only. We never hold your wallet PIN or full account number in any readable form on our servers.

Cookie Controls

We set session cookies required for login and optional analytics cookies. You can accept or decline non-essential cookies via the banner on your first visit to the site.

Data Retention Limits

Account data is kept only as long as your account is active or as required by applicable financial regulations. Closed accounts are scheduled for deletion after the mandatory retention window.

Request and Review Rights

You have the right to request a copy of the data we hold, ask us to correct inaccuracies, or ask for deletion where no legal obligation requires us to keep it.

PRIVACY CONTACT PATHS

Reach Us With Any Privacy Question

If you want to access, correct or delete the personal data we hold on your account, reach out through any of the channels below. Our team handles data requests separately from general account support, so name your request clearly when you write in. We aim to respond within a reasonable timeframe and will confirm receipt of your request by the same channel you used.

Team online

Live Chat

Start a chat from your account dashboard. Identify your request as a data privacy query so our team routes it to the right person straight away.

Email Support

Write to our support address with your registered email in the subject line. Include the specific data you want to access, correct or remove.

Account Ticket

Log a ticket inside your account under Help. This creates a reference number you can follow. Players in Jakarta and Surabaya use this path most for formal data requests.

What We Collect and Why We Need It

indo4dpolls Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with indo4dpolls, we collect the details you provide directly — your name, email address, mobile number and date of birth. When you link a local wallet, we record a tokenised reference to your DANA, OVO or GoPay account so deposits can

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be matched to your profile; we never store your full wallet credentials or PIN. We also collect device and session data automatically — your browser type, IP address, and the pages you visit. This helps us detect unusual login attempts and keep your account secure. Transaction
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data, including deposit amounts and withdrawal requests processed through your linked wallet, is retained for the period required under applicable financial record-keeping obligations. You may also see first-party cookies placed on your device that remember your session preferences. Third-party analytics tools may process anonymised behaviour data
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to help us understand how the lobby is used. All data processing depends on local law and applies only in eligible regions. We do not sell your personal data to third parties for their own marketing purposes.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy at indo4dpolls

The questions below cover the data topics we hear most often. If your question is not here, use the contact paths in the support section above and we will respond directly.

We collect your name, email, mobile number and date of birth at registration. When you link a wallet, we store an encrypted token reference to your DANA, OVO or GoPay account — never your PIN or full credentials.

No. Your wallet token is used only to match deposits and withdrawals to your account. We do not share wallet references with third parties for marketing or any unrelated purpose.

Yes. Send a request through live chat, email or an account ticket. Name it as a data access request and include your registered email. We will confirm receipt and respond within a reasonable timeframe.

Active account data is kept while your account is open. Transaction records are retained for the period required under applicable financial regulations. Once that window passes, data is scheduled for deletion.

Submit a deletion request via the account ticket system or email us from your registered address. We will action it where no legal obligation requires retention and confirm the outcome to you directly.

We use session cookies for login and optional analytics cookies. You can manage non-essential cookie preferences through the banner shown on your first visit, or adjust them later in your browser settings.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us InfoPassword Reset Help

How indo4dpolls Handles Your Personal Data

Data Handling, Cookies and Account Security

Encrypted Wallet References

Cookie Controls

Data Retention Limits

Request and Review Rights

Reach Us With Any Privacy Question

Live Chat

Email Support

Account Ticket

Common Questions About Your Privacy at indo4dpolls

01 What personal data does indo4dpolls collect when I open an account?

02 Is my DANA, OVO or GoPay wallet information shared with anyone?

03 Can I request a copy of the data indo4dpolls holds about me?

04 How long does indo4dpolls keep my account and transaction data?

05 How do I ask indo4dpolls to delete my personal data?

06 Does indo4dpolls use cookies, and can I control them?

Privacy Policy

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